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Terms and Conditions for Outdoor Scoops


Last Updated: April 26, 2025
 

Introduction

Welcome to Outdoor Scoops. These Terms and Conditions ("Terms") govern your use of our website and services. Please read these Terms carefully before using our website or engaging our services.

By accessing or using our website and services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our website or use our services.
 

Service Description

Outdoor Scoops provides residential pooper scooper cleaning services. Our services include the removal of pet waste from yards, properties, and designated areas as agreed upon between you and Outdoor Scoops.
 

User Eligibility

You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

 

Service Scheduling and Access

Property Access

You agree to provide safe and reasonable access to your property for our service providers to perform the scheduled services. This may include:

  • Unlocked gates

  • Notification of any pets that may be present

  • Clear information about areas to be serviced

Service Scheduling

  • Services must be scheduled in advance through our website, phone, or email.

  • We require at least 24 hours' notice for scheduling or rescheduling services.

  • Cancellations with less than 24 hours' notice may be subject to a cancellation fee.
     

Weather Conditions

Service schedules may be adjusted due to inclement weather conditions. We will make reasonable efforts to notify you of any changes to your scheduled service.
 

Payment Terms

Service Fees

  • Payment is required at the time of booking or as specified in your service agreement.

  • All prices are in Canadian dollars and subject to applicable taxes.

  • We reserve the right to modify our pricing with advance notice.
     

Payment Methods

  • We accept payments through Stripe, PayPal, and other methods as indicated on our website.

  • By providing payment information, you represent and warrant that you are authorized to use the designated payment method.
     

Refunds

  • Refunds will be considered on a case-by-case basis.

  • Services not performed to reasonable satisfaction may be eligible for re-servicing or partial refund.

  • Refund requests must be submitted within 48 hours of service completion.
     

User Responsibilities

Property Conditions

You are responsible for ensuring that:

  • Your property is free from hazards that could cause injury to our service providers.

  • All pets are secured during service visits.

  • You've disclosed any special circumstances or areas requiring special attention.
     

Accurate Information

You agree to provide accurate and complete information when scheduling services, including:

  • Correct property address and access instructions

  • Valid contact information

  • Accurate details about the size and condition of the area to be serviced
     

Service Limitations

We reserve the right to refuse service if:

  • The property presents safety hazards to our service providers

  • The scope of work exceeds what was agreed upon

  • Weather conditions make service unsafe or impractical

  • Access to the property cannot be secured

 

Privacy Policy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
 

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUTDOOR SCOOPS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR USE OR INABILITY TO USE OUR SERVICES

  • ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN

  • ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR SERVICES
     

Indemnification

You agree to defend, indemnify, and hold harmless Outdoor Scoops, its officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses arising from your violation of these Terms.

Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
 

Governing Law

These Terms shall be governed by and construed in accordance with the laws of British Columbia, Canada, without regard to its conflict of law provisions.
 

Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.
 

Contact Us

If you have any questions about these Terms, please contact us at:

Outdoor Scoops
Email: hello@outdoorscoops.com
Phone: 780-982-3490

By using our services, you acknowledge that you have read and understood these Terms and agree to be bound by them.
 

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